We care for you or your loved ones’ needs with our team of thoroughly screened and highly trained carers.
Zera Health Care specialise in home care services, providing both Domiciliary Care and 24/7 Live-in care services in Norwich. This includes quality home care for both the vulnerable and the elderly, less capable and disabled. We care for you or your loved ones' needs with our team of thoroughly screened and highly trained carers. Our goal is to deliver the utmost level of home care, allowing you to enjoy your independence within the comfort of your familiar environment.
We are a dynamic, a fast-moving company that provides personal attention and the highest commitment to both our clients and our employees. In a demanding sector, we are extremely proud of our reputation for providing the very best personal yet professional service every single day.
All our staff are fully trained and committed to work towards the general well-being of the service user -always taking into account each service users’ individuality, cultural background and values.
All our care workers will have either already attained or be in the process of attaining an NVQ II in Health and Social Care.
We offer a full range of practical and personal help tailored to your individual requirements. Our services are available short or long term, from a 30-minute call to 24-hour care.
Vision
In our continuous journey towards excellence in care, we envision a seamless environment where every process is optimized and technology is advanced, cultivating a deep sense of peace
Mission Statement
At Zera Health Care Ltd, our mission is to provide exceptional and compassionate homecare services that empower individuals to lead fulfilling lives within the comfort of their homes. We are committed to upholding the highest standards of care, enhancing the well-being of our clients, and fostering an environment of trust, respect, and dignity.
Core Values
Reliability
We are unwavering in our commitment to being a dependable and trustworthy homecare provider. Our customers can always count on us to deliver consistent, high-quality care and support.
Kind and Caring
Compassion is at the heart of everything we do. We treat our customers with warmth, empathy, and genuine care, ensuring they feel valued and supported in their daily lives.
Respect
We honour the individuality and choices of each person we serve. Our care is delivered with the utmost respect for their preferences, privacy, and dignity.
Excellence
We continuously strive for excellence in all aspects of our care services. Our dedication to quality means that we are always seeking ways to improve and enhance the care we provide
Accountability
Transparency and trust are central to our approach. We take responsibility for our actions, communicate openly, and ensure that our customers and their families are well-informed partners in their care.
Honesty and Integrity
Ethical conduct and honest communication are the cornerstones of our relationships with our customers. We maintain the highest standards of integrity in all our interactions.
Dignity
We are committed to upholding the dignity of every individual we serve. Our care is characterised by a deep respect for our customers self-esteem and identity.
If you would like to have a confidential discussion about our services please contact
us on 01603579797 or
send an email to admin@zerahealthcare.co.uk and one of our dedicated staff will call you back immediately.
Enquiry Form
